HomeLibraryCase Studies

A selection of Case Studies:

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Building Long-Term Relationships - Engagement, Driving Retention and Improving ROI NEW

As a market-leading retailer, our client seeks to build long-term relationships with its customers. download PDF

Brand Awareness - Harnessing the Power of Social Media NEW

It was a match made in heaven - our award-winning consumer financial services client had become the proud sponsors of one of the most successful motor sporting teams in the UK. download PDF

Business Critical Mailings : Making every mailing count

Building societies and financial companies up and down the country rely on us to deliver critical mailings to their customers and shareholders. download PDF

Boots : Rewarding customer loyalty

High-street favourite Boots offers one of the most popular loyalty cards in the UK, and rewards its cardholders with a critical mailing each quarter. download PDF

Chelsea : Ticking every box

Annual General Meeting mailings are always important – and never more so than for a mutual society owned by, and run for the benefit of, its members. download PDF

COI : Helping good habits last a lifetime NEW

The government’s Change4Life initiative – the biggest public health campaign of its kind – has achieved phenomenal response rates over the last two years. download PDF

COI- Changing a Nation's Habits, One Family at a Time NEW

In recent year the government's Change4Life campaign has been impossible to miss. download PDF

COI : Keeping the nation informed

An increase in terrorist activity meant that the Central Office of Information (COI) needed to reach out to as many of the 25.8 million homes in the UK as possible. download PDF

COI : Integrating all the communications options

Lateral Group is proving its integrated capabilities with the government’s Change4Life campaign, using multiple communication channels and smart data capabilities. download PDF

COI : Giving England a breath of fresh air

In the run up to the day England went Smokefree, it was up to the Central Office of Information (COI) – with help from the Lateral Group – to inform businesses of the new law. download PDF

Coventry TLC : Connecting with customers

The Coventry Building Society has members in every area of the country, and relies on its Annual General Meeting mailing to reach out to them. download PDF

DFS : Soft furnishings... tough marketing

DFS Furniture Company is the UK’s leading furniture retail group, ahead of rival Ikea. download PDF

DFS : Creating campaigns that stick

DFS – the UK’s leading furniture retail group – produce a vast amount of marketing material to promote their busy calendar of sales and promotions. download PDF

Domino's Pizza : Spreading passion for pizza

When market-leaders Domino’s Pizza were looking to up their marketing and boost sales during quieter trading times, they turned to Lateral Group for a strategic, targeted approach. download PDF

Engage Mutual : Guaranteeing accuracy, every time

Engage Mutual Assurance were looking for a reliable supplier to produce 200,000 Child Trust Fund statements a year. download PDF

E*Trade : Banking on faultless service

Award-winning online share dealers E*Trade rely on Lateral Group to handle all the printed material and trigger customer communications for their European headquarters. download PDF

Eurocamp : Delivering the personal touch

Award-winning travel company Eurocamp pride themselves on offering flexible packages that fit holidaymakers' individual needs. download PDF

Homebase : Building on customer loyalty

In 2005 Lateral Group won the contract to produce the statement mailings for all customers holding a Homebase account. download PDF

HSBC : Tuning in to student life

New university entrants are an attractive prospect for banks, and competition is fierce. download PDF

Help the Aged : Rising to the challange

Help the Aged asked Lateral Group for help developing and implementing their winter campaign – a crucial part of their fundraising calendar. download PDF

LA Fitness : A more flexible solution

Leading health and fitness chain LA Fitness needed a cost-effective, tailored approach to their marketing. download PDF

Nestle : Creating a bond for life

Knowing that pet owners’ shopping habits form early, Nestlé created a compelling offer for kitten owners. download PDF

Nestle : Looking after loyal customers

It’s not just pets that pet food companies have to keep happy – the owners need a little treat now and then too. download PDF

Procter & Gamble : Causing a stir

We’ve built up a strong relationship with Procter & Gamble (P&G), having worked with them for over seven years. download PDF

SKY : Sending subscription figures sky high NEW

Back in October 2008 we pitched to become one of Sky’s new roster of marketing suppliers. download PDF

Sony : Scaling the sales charts

Global entertainment provider Sony is always looking for innovative merchandising opportunities to support its new launches. download PDF

TalkTalk : Something to TalkTalk about

TalkTalk is the consumer telephone business of The Carphone Warehouse Group plc, Europe’s leading independent communications retailer. download PDF

Xbox : Tapping into the games market

We worked with Microsoft on a long term project from early 2003 through to 2007 and formed a key part of their Xbox marketing team for Europe, the Middle East and Africa (EMEA). download PDF

Yell : Providing award-winning campaigns worth shouting about NEW

Yell is the only UK classified directory company to offer customers proven response statistics, free of charge. download PDF

Yell : Creating campaigns that stick

Yell is a leading international directories business. It operates in the classified advertising market in the UK and the US through printed, online and phone media. download PDF